Case Studies
Fintech & BFSI

How a Leading Digital Lending Platform Scaled Credit-Linked Protection at High Velocity

Hrishikesh Parab
January 20, 2026
7 min read

10Cr+

Policies Serviced

2 Weeks

Implementation Period

500+ API Calls

Request Per Minute (RPM)

<3 Days

Claims Servicing TAT

Partner Snapshot

Industry                               Lending Tech / Short-Term Credit

User Base                         Millions of young, digital-first borrowers

Loan Type                           Ticket-size, short-tenure loans

Insurance Model             Embedded | Credit-Linked | Bundled

A fast-growing digital lending platform serving India’s underserved youth required a scalable way to embed protection into every loan disbursal, without slowing down credit flow.

The Challenge

High-frequency lending meets regulated protection module

  • Loan volumes running at very high concurrency
  • Insurance issuance needed to be real-time, not post-loan
  • Pricing had to remain micro & proportional to ticket size
  • Full regulatory compliance without adding ops overhead
  • Future-proofing for multi-insurer scale

What the Platform Needed

High-frequency lending meets regulated protection module.

  • Real-time policy issuance at scale
  • Ultra-low latency APIs
  • Flexible, ticket-based pricing logic
  • Compliance-ready workflows
  • Zero disruption to existing loan journeys

The Symbo Approach

Embedded insurance infrastructure built for velocity

  • API-first integration embedded directly into loan checkout
  • Real-time issuance engine aligned with loan disbursal events
  • Dynamic premium logic mapped to loan amount slabs
  • Compliance abstraction layer handled end-to-end by Symbo
  • Single integration, multi-insurer ready architecture

“In our quest to offer credit, insurance and career acceleration products to underserved youth, including working professionals and self-employed individuals, Symbo has turned out to be a reliable insurtech partner for us. The tech stack for facilitating insurance on mpokket app has been meticulously designed to handle our growing base of 24M registered users.”

VP-Product
Lending Platform
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