Insure every cart, checkout, and doorstep.
Embed contextual protection across catalog, checkout, and post-purchase journeys. API-first, brand-native, at scale.
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Offerings for E-commerce & Retail
Enabling seamless protection, higher attach rates and unified claim experiences across marketplaces, retail, payments and distribution networks.
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"Customer happiness is the core of everything we do at Lenskart. Working with Symbo, we brought first of its kind insurance solution in eyewear industry. Product, process and technology innovation done by Symbo and Lenskart team has helped us improve customer experience significantly. Together we have been able to deliver on our goals of highest attachment rate, seamless claims journey and most importantly customer happiness."
Trips Protected
Travel claims settled
Min avg claim initiation TAT
End-to-End Retail Risk Coverage
From accidental damage to RTO losses, safeguard every stage of the retail journey with Symbo’s integrated protection stack.
Technology that Powers Insurance at Scale
Modular suites for seamless insurance integration and faster go-to-market.
Embedded Suite
D2C-Crossell Suite
Agent Suite
Group Policy Suite
“Customer happiness is the core of everything we do at Lenskart. Working with Symbo, we brought first of its kind insurance solution in eyewear industry. Product, process and technology innovation done by Symbo and Lenskart team has helped us improve customer experience significantly. Together we have been able to deliver on our goals of highest attachment rate, seamless claims journey and most importantly customer happiness.”
“Symbo’s Bicycle insurance was a very unique offering for us. We really liked how the entire policy issuance and claims process has been fully digital and seamless. The response from our customers has been very positive, promoting us to roll out the product across all our stores PAN India.”
"Our users are actively playing sports, so protection needs to be immediate and contextual. Symbo helped us embed fitness insurance directly into the booking flow, aligned to real risks and play time, without impacting the user experience"
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Let’s Build India’s Next Fintech Insurance Story
FAQs
Product protection, transit damage, extended warranty, and return-linked covers.
Yes. Coverage and pricing can vary by SKU, price band, or category risk.
When placed correctly, it improves AOV without harming conversion.
Claims, refunds, and service updates are managed through automated workflows and dashboards.
Yes. The platform is built for high-frequency, low-ticket issuance.