E-commerce & Retail

Insure every cart, checkout, and doorstep.

Embed contextual protection across catalog, checkout, and post-purchase journeys. API-first, brand-native, at scale.

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Offerings for E-commerce & Retail

Enabling seamless protection, higher attach rates and unified claim experiences across marketplaces, retail, payments and distribution networks.

Trusted by Leading E-commerce & Retail Brands

"Customer happiness is the core of everything we do at Lenskart. Working with Symbo, we brought first of its kind insurance solution in eyewear industry. Product, process and technology innovation done by Symbo and Lenskart team has helped us improve customer experience significantly. Together we have been able to deliver on our goals of highest attachment rate, seamless claims journey and most importantly customer happiness."

Indranil Chakravarty
CBO- Lenskart
Proven Results
7.7M+

Trips Protected

30K

Travel claims settled

<2

Min avg claim initiation TAT

Coverage Suite

End-to-End Retail Risk Coverage

From accidental damage to RTO losses, safeguard every stage of the retail journey with Symbo’s integrated protection stack.

Magic Upload (Bulk CSV)
Ecommerce and Retail
Ecommerce and Retail
Our Tech capabilities

Technology that Powers  Insurance at Scale

Modular suites for seamless insurance integration and faster go-to-market.

Embedded Suite

D2C-Crossell Suite

Agent Suite

Group Policy Suite

“Customer happiness is the core of everything we do at Lenskart. Working with Symbo, we brought first of its kind insurance solution in eyewear industry. Product, process and technology innovation done by Symbo and Lenskart team has helped us improve customer experience significantly. Together we have been able to deliver on our goals of highest attachment rate, seamless claims journey and most importantly customer happiness.”

Indranil Chakravarty
CBO- Lenskart
70L+
Eyewear Policies Issued
<2 Weeks
Implementation Timeline
<24 Hours
Average Claims Resolution

“Symbo’s Bicycle insurance was a very unique offering for us.
We really liked how the entire policy issuance and claims process has been fully digital and seamless. The response from our customers has been very positive, promoting us to roll out the product across all our stores PAN India.”

Vikash Gupta
After Sales Leader
15,000+
Cycles Secured
7%
Increase in Average Order Value
< 4 Weeks
Go-Live Timeline

"Our users are actively playing sports, so protection needs to be immediate and contextual. Symbo helped us embed fitness insurance directly into the booking flow, aligned to real risks and play time, without impacting the user experience"

Playo Team
Product
50L+
Bookings Insured
15%
Attachment rate
4 Weeks
Implementation Period

Let’s Build India’s Next Fintech Insurance Story

FAQs

00
What is Symbo.co?

Symbo is an insurtech platform that helps digital brands embed, launch, and scale insurance and VAS programs. With modular APIs, whitelabel journeys, AI-powered claims, and pre-built insurer integrations, Symbo simplifies distribution while ensuring compliance, speed, and revenue growth.

00
How quickly can we launch an insurance program with Symbo?

Most partners go live in 2–4 weeks using our ready-to-use insurer integrations, configurable product templates, and scalable Platforms. Complex, custom programs may take slightly longer depending on insurer alignment and pricing.

00
Do we need heavy tech integration to get started?

No. You can start with simple whitelabel journeys or go deeper with our unified API layer for Quote → Proposal → Issue → Claims → Reconciliation. We support low-code, API-first, and hybrid approaches depending on your product and engineering bandwidth.

00
Which types of insurance products can we embed?

A wide range - travel, health, PA, device, credit-life, EMI protect, gig worker protect, shipment/parcel, cancellations (CFAR/CFVR), mobility, card protection, cyber covers, and more. We co-create custom products with insurers based on your user journeys and revenue goals.

00
How does Symbo handle compliance, security and insurer alignment?

Symbo operates as an IRDAI-licensed broker via broking arm called Symbo India Broking Pvt. Ltd, is VAPT-certified, and aligns with ISNP and IRDAI cyber guidelines. All insurer rules, underwriting checks, and pricing structures are managed centrally, ensuring audit-ready reporting, encrypted data flows, and compliant program growth.